Fire Alarm Servicing & Maintenance

Six-monthly fire alarm servicing to BS 5839-1 for blocks of flats, HMOs, workplaces and commercial premises across Bournemouth, Poole, Dorset and Hampshire — with servicing from £125.

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Our certificates & Accreditations

Who Needs Fire Alarm Servicing?

Every fire alarm system needs regular professional servicing, not just weekly tests. BS 5839-1 recommends a periodic inspection and service by a competent person at intervals of no more than six months, and under the Regulatory Reform (Fire Safety) Order 2005 the responsible person must keep the system maintained in efficient working order. Weekly call point tests only confirm the alarm sounds; servicing checks the panel, power supplies, detectors and devices that make the system reliable. Without it, faults can build up unnoticed and your insurer or fire authority may question whether the system has been properly maintained.

Blocks of Flats & Communal Areas

Communal panel systems protect every flat, so six-monthly servicing keeps the whole building covered.

HMOs & Rented Property

Landlords and managing agents need serviced systems and certificates to show the alarm is maintained.

Offices & Commercial Premises

Regular servicing reduces false alarms and disruption while keeping your workplace compliant.

Retail & Hospitality

Busy premises need detectors and sounders serviced so customers and guests are warned quickly.

Schools & Education

Schools rely on dependable detection across classrooms, halls, kitchens and corridors.

Industrial & Warehousing

Dust, heat and large spaces put extra strain on detectors, making regular servicing essential.

What Our Fire Alarm Servicing Includes

Each service follows the periodic inspection and servicing recommendations in BS 5839-1. We check the control panel and review its event log for faults and false alarms, test the standby batteries and charger, and functionally test a proportion of detectors and manual call points so every device is checked over the course of the year. Sounders and visual alarms are confirmed as working, and links to other systems such as door holders or AOVs are checked where fitted. You receive a servicing certificate, a logbook entry and a clear report of any defects, with a quote for remedial work where needed. Fire alarm servicing starts from £125, depending on the size of your system.

1. Book & Get a Free Quote

Tell us about your system and property for a free, no-obligation quotation.

2. Six-Monthly Service Visit

A competent engineer inspects and services your system to BS 5839-1.

3. Detector & Device Checks

Panel, batteries, detectors, call points and sounders all checked and tested.

4. Certificate & Fault Report

A servicing certificate, logbook entry and clear report of any defects found.

Google Reviews

    
 
 
       Posted on Google  
   
   Casey Craig 
 
 
 
 Trustindex verifies that the original source of the review is Google. I contacted Safetec Protection feeling rather desperate, needing rapid assistance with some fire door inspections and I was immediately put at ease by Dean. He secured an appointment for me and Harvey attended to deal with the inspections only a few days later. Amazing!

Not only that, but they managed to get the written report over to me really quickly as well because they knew the timescale I was up against. They helped me out so much and truly went above and beyond and I am so grateful.

I would highly recommend Safetec Protection to anyone, excellent service!
  
 
      Posted on Google  
   
   Andy Collins 
 
 
 
 Trustindex verifies that the original source of the review is Google. After 2 years of complete lies from bogus FRA companies in Portsmouth -we finally decided to get a local report in our area .

The report and service we received from Dean was Outstanding !
We Highly recommend this company!

An Honest-Transparent -friendly and fairly priced company that we will be using from now on for all of of FRA inspections  ✅
  
 
      Posted on Google  
   
   Joshy Cho 
 
 
 
 Trustindex verifies that the original source of the review is Google. Reliable, easy to communicate with and professional service.
  
 
      Posted on Google  
   
   Emily Harte 
 
 
 
 Trustindex verifies that the original source of the review is Google. I contacted Dean on the Friday morning for a Fire Risk Assessment. The assessment was carried out on the Monday, with the report in my email inbox by Wednesday morning. Brilliant service.
  
 
      Posted on Google  
   
   Paul P 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fabulous service by Dean and the team. Dean has been very professional, friendly and helpful in helping me gain the fire assessment for our property. He arrived on time and as advised, produced a timely professional report and offered advice on remedial works which I intend to follow up on. If you need any help with this type of service in the area I can highly recommend the Safetec team, thanks!
  
 
      Posted on Google  
   
   Carpet Barn Bed Store 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service from start to finish.
They were efficient when surveying for our requirements and provided a competitive quote quickly.
They since carried out the works to our stores and delivered as promised.
Would highly recommend.
  
 
      Posted on Google  
   
   4 A 
 
 
 
 Trustindex verifies that the original source of the review is Google. George attended our building and was friendly, professional and helpful. The report he produced was comprehensive and shows where we need to make improvements, would definitely recommend.
  
 
      Posted on Google  
   
   Raymond Hatchard 
 
 
 
 Trustindex verifies that the original source of the review is Google. First class business dealt with my priority situation immediately would have  no hesitation in recommending Safetec Protection,
  
 
      Posted on Google  
   
   Nigel Ward 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic business gave me some expert advice highly recommended
  
 
      Posted on Google  
   
   Nathan Granger 
 
 
 
 Trustindex verifies that the original source of the review is Google. Easy to deal with and reliable with routine testing of emergency lights and fire alarms.

Services we offer

Fire Door Inspection

A serviced alarm raises the warning; compliant fire doors protect the escape routes people use. Our fire door inspections record the condition of every door.

Health & Safety

Alongside fire safety, our health and safety reports look at electrics, access, security and general hazards in your communal areas.

Fire Risk Assessments

Your fire risk assessor will ask for evidence that your alarm is serviced. Our PAS 79-compliant fire risk assessments review your detection system and servicing records together.

Fire Alarm Testing

Six-monthly servicing works hand in hand with regular call point tests. Our fire alarm testing covers the routine checks between services.

Testing & Maintenance

Add emergency light testing and AOV testing to your servicing visits for one provider, one set of records and a multi-package discount.

Areas We Cover

Safetec Protection provides fire alarm servicing and maintenance across Bournemouth, Poole, Christchurch and throughout Dorset and Hampshire, including Southampton and Portsmouth. Our Poole-based team can schedule your six-monthly services in advance, so your system never falls out of date.

Frequently Asked Questions

What does your fire alarm service include?

Our fire alarm service includes an inspection of the control panel and event log, a check of standby batteries and the charger, functional testing of detectors and manual call points on a rotating basis, and confirmation that sounders and visual alarms work. Every visit is recorded in your logbook in accordance with BS 5839-1, and you receive a servicing certificate and report. We serve clients across Poole, Bournemouth and the wider Dorset and Hampshire area.

How often should a fire alarm system be serviced?

BS 5839-1 recommends that fire alarm systems are inspected and serviced by a competent person at intervals of no more than six months. This is in addition to the weekly call point test carried out by the responsible person or a nominated tester. Larger or higher-risk premises may benefit from more frequent visits, which we can advise on.

How much does fire alarm servicing cost?

Fire alarm servicing with Safetec Protection starts from £125. The final price depends on the size and type of your system, including the number of detectors, call points and zones. Contact us for a free quote, with discounts available when servicing is combined with fire alarm testing, emergency light testing or AOV testing.

What is the difference between fire alarm testing and fire alarm servicing?

Fire alarm testing is the routine weekly check where a different manual call point is activated to confirm the alarm sounds and the panel responds. Fire alarm servicing is a more thorough six-monthly inspection by a competent engineer, covering the panel, batteries, detectors, call points and sounders. Both are recommended under BS 5839-1, and together they keep your system compliant and reliable.

Is smoke alarm testing a legal requirement?

Yes. If your property has smoke alarms fitted — particularly in residential blocks — smoke alarm testing must be carried out and records kept to show they are maintained and fully operational. Solicitors acting on flat sales now require evidence of up-to-date smoke alarm testing records alongside your Fire Risk Assessment. Safetec Protection handles this as part of our block compliance service.

Do you provide fire alarm servicing in Hampshire?

Yes. We cover the full Hampshire area including Southampton and Portsmouth, as well as Poole, Bournemouth and the wider Dorset area. We provide fire alarm servicing and maintenance for blocks of flats, HMOs, offices and commercial buildings, with servicing certificates and logbook records kept up to date for you.

Fire Alarm Servicing From £125

Keep your fire alarm system reliable and compliant with six-monthly servicing to BS 5839-1. Every visit includes a full check of your panel, batteries, detectors and sounders, a servicing certificate and a clear report of anything that needs attention. Combine servicing with fire alarm testing and emergency lighting for a multi-package discount.